Welcome to ElderCover. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
ElderCover provides comprehensive insurance services specifically designed for seniors in Canada. Our services include health insurance, life insurance, long-term care insurance, and related consulting services.
By using our services, you agree to provide accurate and complete information, maintain the confidentiality of your account information, and comply with all applicable laws and regulations.
Our subscription plans are billed on a recurring basis. Payment must be made in advance of receiving services. All fees are non-refundable unless otherwise specified in our Refund Policy.
We offer refunds under the following conditions:
- Service cancellation within 14 days of initial subscription
- Technical issues preventing service delivery
- Service unavailability due to our system failures
- Duplicate charges or billing errors
To request a refund:
- Submit your request through our contact form
- Include your subscription details and reason for refund
- Allow up to 10 business days for processing
- Refunds will be issued to the original payment method
Our website uses cookies to enhance your browsing experience. Types of cookies we use:
- Essential cookies: Required for website functionality
- Analytical cookies: Track website usage and performance
- Functional cookies: Remember your preferences
- Advertising cookies: Deliver targeted advertisements
You can control cookies through your browser settings:
- Accept or decline all cookies
- Delete cookies after each session
- Set preferences for specific websites
- Receive notifications when cookies are set
All content, trademarks, and materials on our website are protected by intellectual property laws. You may not use, reproduce, or distribute our content without explicit permission.
ElderCover is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services or any decisions made based on our information.
We reserve the right to modify, suspend, or discontinue any part of our services at any time. We will provide notice of significant changes when possible.
We may terminate or suspend your access to our services immediately for violations of these terms or for any other reason at our discretion.
These terms are governed by Canadian law. Any disputes shall be resolved in the courts of Canada, specifically in the province of Quebec.
We may update these terms periodically. Continued use of our services after changes constitutes acceptance of the updated terms.
For questions about these terms, please contact us through our website contact form.